Browse our products below and book your demo today!

ElectionsPro

ElectionsPro provides local authorities with access to a secure web-based, fully hosted, legislatively compliant electoral management software solution that enables electoral administrators to manage all aspects of electoral services including Individual Electoral Registration, the annual canvass and all elections and referendums.

The system is fully auditable, delivers real-time data and reporting and provides integration with a range of third parties including email, SMS and GOV Notify

As a cloud-based solution, the system is quick to deploy and access and there is zero infrastructure required, delivering lower upfront costs. Updates are delivered seamlessly, and a robust SLA provides customers with guaranteed levels of availability of 99.5% and contractual assurances that any issues will be dealt with in a timely and efficient manner. Learn more

AppealsPro

AppealsPro is the only end-to-end education appeals platform available in the UK. Not only can you submit an appeal electronically through AppealsPro but you can also manage the entire appeal process in our easy to use, web-based system. Parents can be kept up to date with real-time updates about their appeal delivered via email or SMS whilst ensuring that the appeals team are also kept up to date with every step of the appeal.

Avoid any possible data breaches by using the secure web portals to share information with parents, schools and panel members and then ensure that your processes are GDPR compliant by using the AppealsPro data governance module to ensure that you’re not keeping hold of sensitive data for any longer than you need to.

Join our growing number of AppealsPro users and get involved in our regular user groups where we share best practice, offer new feature training, and discuss our development pipeline to ensure that we’re always ensuring that AppealsPro is the perfect solution for managing your appeals. Learn more

ComplaintsProCOMING SOON

FCS Software were approached by one of our existing customers after they had been unsuccessful in sourcing a cost-effective, web-based, complaints management system. We worked closely with the Council to ensure that their requirements were met and we have recently deployed a complaints management system to manage adult and child social care complaints. Our next step is to add further complaint types to ensure that FOI and SAR complaints can be recorded and managed in the system before moving onto other complaint areas including member enquiries.

Our ComplaintsPro system has been built from the ground up and has been developed for the local government sector with the aim to provide you with a cost effective platform to manage all types of complaints. Gone are the days of having multiple systems for managing different types of complaints, with ComplaintsPro all of the information you require is in one place.

We’re excited to be able to use the capabilities of the FCS Software Framework to deliver our ComplaintsPro platform ensuring that the system has the familiar look and feel of our other software systems whilst delivering all of the functionality required by the Council.

CommitteesProCOMING SOON

We will continue developing our much-anticipated committee management system, CommitteesPro, throughout 2024.

We’ve started with our report writing module which is currently being implemented at a UK Council. We’ve taken your comments on board and looked at how we can integrate report writing with Sharepoint, Teams and Azure Active Directory to offer a streamlined process for report writers and reviewers whilst also ensuring that collaborative working is possible.

Following on from report writing we will be utilising the key functionality from the FCS Software Framework to offer streamlined solutions to agenda creation, decision tracking, plan creation, and Councillor profiles, whilst also ensuring we allow your Councillors to be able to view documents on their electronic devices if required.

It’s an exciting time for committee management and you can be a part of it. Learn more