Welcome to AppealsPro
The only cloud based appeals system.

Read about how AppealsPro can help you...

To have a truly end-to-end system to manage the whole school appeals management process is a godsend and I don’t know how the sector has managed without it for all these years. The support from the team is second to none.

Increase Efficiency

Improve Transparency

Reduce Cost

Improve Data Security

Formed in July 2019, FCS Software specialises in the development of web-based software for local authorities and provides its customers with over 80 years of expertise in the delivery of local government software, through its team of former democratic services officers and local government software development specialists.

The AppealsPro solution is a suite of secure, web-based applications that have been designed to manage school admission, exclusion, and transport appeals across all schools and key stages. AppealsPro puts all of the appeals data at your fingertips in a secure environment and removes the need for multiple spreadsheets and the traditional bundles of paper and post-it notes. With automatic generation of appeals letters and packs, appeal cost calculations and generation of the DofE report, you’ll wonder how you ever managed before AppealsPro.

“Stressful, uncharted territory for us”, “I am unbelievably stressed and any advice would be greatly received”, “The whole appeals thing really is stressful and draining”, “I’m not sure we would want the stress of an appeal”, these are just a few quotes from parents discussing the appeals process. We may not be able to completely remove that stress but we can make it easier with the AppealsPro appellant portal. Appellants can submit their appeal, upload evidence, and be notified of updates meaning that they are always kept up to date and made to feel completely at ease with the process.

AppealsPro

AppealsPro is a legislatively compliant, web-based application that allows you to manage all of your administrative tasks for the management of school appeals and exclusion reviews. It also fully integrates with the Appellant Portal, School Portal and Panellist Portal.

Appellant Portal

The Appellant Portal is a self-serve tool where parents can create and manage their account and submit appeals online. Once an appeal has been submitted, parents can then access their account to view any submitted appeals; check on the status of an appeal; submit, review, and remove evidence (if within the deadline); or withdraw an appeal.

School Portal

The Appeals team can provide schools with access to the School Portal. This portal enables schools to view all of the appeals for their school, review and submit any supporting evidence and (if enabled) create an appeal (to support scenarios where an appeal has been submitted directly to the school).

Panellist Portal

AppealsPro is a legislatively compliant, web-based application that allows you to manage all of your administrative tasks for the management of school appeals and exclusion reviews. It also fully integrates with the Appellant Portal, School Portal and Panellist Portal.

Other Features

AppealsPro is constantly evolving with new features being rolled out regularly. Feature requests are managed through our user groups and support channels with a balanced development pipeline being regularly updated. Our web-based software can be updated instantly without any input required from your IT teams. Some examples of new features include our appeals cost management module,

which allows you to recharge schools quickly and easily; enhancements to the appellant portal, allowing increased functionality and features to ensure a streamlined customer transaction; a drag and drop appeal scheduler allowing for easier management of multiple appeals; and Integration with the Council’s admissions system to ensure a better user experience through the sharing of key admissions data between systems.

“Stressful, uncharted territory for us”, “I am unbelievably stressed and any advice would be greatly received”, “The whole appeals thing really is stressful and draining”, “I’m not sure we would want the stress of an appeal”, these are just a few quotes from parents discussing the appeals process. We may not be able to completely remove that stress but we can make it easier with the AppealsPro appellant portal. Appellants can submit their appeal, upload evidence, and be notified of updates meaning that they are always kept up to date and made to feel completely at ease with the process.

Read Some of our customers AppealsPro success stories

What our customers say

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I had forgotten the extent of what we used to do prior to Appeals Pro. Having just looked at my procedure notes, I reckon that between an hour to two hours is saved per appeal depending on complexity and how far the appeal goes in the process. The main efficiencies being around initial receipt of the appeal and appeal documents and creating the agenda packs. APPEALSPRO

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I’ve never worked with another company that is dedicated to getting things right. Nothing ever seems to be too much trouble APPEALSPRO

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Since switching to AppealsPro, we have been able to dramatically cut down on our printing costs and deliver a better service to parent and schools alike, thanks to the way automation works within the system, which can also work with Gov Notify to send out SMS text messages with progress updates. APPEALSPRO

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We worked closely with FCS over a number of months prior to going live on AppealsPro. During this time they focused on understanding the statutory requirements of appeals and have delivered an effective and time-saving solution which also supports remote working through its web-based offering. The migration to AppealsPro was seamless, the training was delivered to a high standard and the team are extremely responsive to any requests for support.APPEALSPRO

20+
Councils and counting across the UK are seeing the rewards from our Cloud-based systems.

Thanet Council
Dorset
Casa
Richmond
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