Accessibility Statement 

This accessibility statement applies to content published on the fcssoftware.co.uk and appealspro.co.uk domains. 

These websites are run by FCS Software Solutions Ltd. They are designed to be used by as many people as possible. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader 

How accessible the websites are 

Our websites are fully accessible in compliance with the Web Content Guidelines version 2.1 AA standard

Feedback and contact information 

If you need information on our websites in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us at support@fcssoftware.co.uk

In your message, include: 

  • the web address (URL) of the content 
  • your email address and name 
  • the format you need – for example, plain text, braille, BSL, large print, or audio CD 

We’ll consider your request and get back to you within 10 working days. 

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Reporting accessibility problems with these websites 

We’re always looking to improve the accessibility of our websites. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at support@fcssoftware.co.uk

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about these websites’ accessibility 

FCS Software Solutions Ltd is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

Our websites are fully compliant with the Web Content Guidelines version 2.1 AA standard

How we tested these websites 

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible fcssoftware.co.uk and appealspro.co.uk are. 

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test. 

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Preparation of this accessibility statement 

This statement was prepared on 1 April 2022. It was last reviewed on 1 October 2022. 

The website was last tested on 1 October 2022. The test was carried out internally by FCS Software Solutions Ltd.